/* ============================================================
 * status-layanan.css — Bank ABC Portal API Sandbox
 * Board 5: F-07 + F-06 Status & Support Center (Variant A)
 * V1.1 — Sesi 12
 *
 * Layout: 3 zona warna berurutan tanpa tab —
 *   Zona 1 (hijau)  = Status Layanan Real-time
 *   Zona 2 (oranye) = Changelog API Versioned
 *   Zona 3 (biru)   = Support & Bantuan
 * F-03 tidak hadir di halaman ini.
 * Zero hardcoded hex. Semua via var(--*).
 * ============================================================ */

/* ── 1. ROOT ── */
.status-root {
  display: flex;
  flex-direction: column;
  gap: var(--space-5);
  padding-bottom: var(--space-12);
}

/* ── 2. PAGE HEADER ── */
.status-page-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: var(--space-4);
  padding-bottom: var(--space-5);
  border-bottom: 1px solid var(--surface-muted);
}
.status-page-header__meta { display: flex; flex-direction: column; gap: 2px; }
.status-page-header__eyebrow { font-size: var(--text-xs); font-weight: var(--font-medium); color: var(--text-tertiary); text-transform: uppercase; letter-spacing: 0.07em; }
.status-page-header__title { font-size: var(--text-2xl); font-weight: var(--font-bold); color: var(--text-primary); line-height: var(--leading-tight); margin: 0; }
.status-page-header__subtitle { font-size: var(--text-sm); color: var(--text-secondary); margin: var(--space-1) 0 0; }

/* ── 3. ZONA WRAPPER (shared) ── */
.status-zone {
  border-radius: var(--radius-xl);
  overflow: hidden;
  border: 1px solid transparent;
}

.status-zone__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: var(--space-3) var(--space-5);
  gap: var(--space-3);
  flex-wrap: wrap;
  border-bottom: 1px solid transparent;
}
.status-zone__heading {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  font-size: var(--text-base);
  font-weight: var(--font-semibold);
  color: var(--text-primary);
  margin: 0;
}
.status-zone__meta {
  font-size: var(--text-xs);
  color: var(--text-tertiary);
  display: flex;
  align-items: center;
  gap: var(--space-2);
}
.status-zone__body {
  padding: var(--space-4) var(--space-5);
  display: flex;
  flex-direction: column;
  gap: var(--space-4);
}
.status-zone__footer {
  padding: var(--space-3) var(--space-5);
  border-top: 1px solid transparent;
  display: flex;
  align-items: center;
  gap: var(--space-4);
  flex-wrap: wrap;
}

/* Zona 1 — hijau */
.status-zone--status {
  background-color: var(--status-success-bg);
  border-color: var(--status-success-border, var(--status-success));
}
.status-zone--status .status-zone__header { border-bottom-color: rgba(0,0,0,0.06); }
.status-zone--status .status-zone__footer { border-top-color: rgba(0,0,0,0.06); }

/* Zona 2 — oranye */
.status-zone--changelog {
  background-color: var(--f03-bg);
  border-color: var(--f03-border);
}
.status-zone--changelog .status-zone__header { border-bottom-color: rgba(0,0,0,0.06); }
.status-zone--changelog .status-zone__footer { border-top-color: rgba(0,0,0,0.06); }

/* Zona 3 — biru */
.status-zone--support {
  background-color: var(--status-info-bg);
  border-color: var(--status-info);
}
.status-zone--support .status-zone__header { border-bottom-color: rgba(0,0,0,0.06); }
.status-zone--support .status-zone__footer { border-top-color: rgba(0,0,0,0.06); }


/* ── 4. STATUS ZONA ── */
.status-overall {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-3) var(--space-4);
  background-color: rgba(255,255,255,0.6);
  border-radius: var(--radius-lg);
  border: 1px solid rgba(0,0,0,0.06);
}
.status-overall__dot {
  width: 12px; height: 12px;
  border-radius: var(--radius-full);
  flex-shrink: 0;
  animation: pulseDot 2.5s ease-in-out infinite;
}
.status-overall__dot--ok     { background-color: var(--status-success); }
.status-overall__dot--warn   { background-color: var(--status-warning); animation: none; }
.status-overall__dot--error  { background-color: var(--status-danger);  animation: none; }

@keyframes pulseDot {
  0%, 100% { opacity: 1; transform: scale(1); }
  50%       { opacity: 0.6; transform: scale(0.85); }
}

.status-overall__label { font-size: var(--text-sm); font-weight: var(--font-semibold); color: var(--text-primary); }
.status-overall__updated { font-size: var(--text-xs); color: var(--text-tertiary); margin-left: auto; }

/* Env grid */
.status-env-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: var(--space-4);
}
.status-env-block { display: flex; flex-direction: column; gap: var(--space-2); }
.status-env-block__title {
  font-size: var(--text-xs);
  font-weight: var(--font-semibold);
  color: var(--text-tertiary);
  text-transform: uppercase;
  letter-spacing: 0.07em;
  padding-bottom: var(--space-1);
  border-bottom: 1px solid rgba(0,0,0,0.06);
}

/* Service row */
.status-service-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: var(--space-3);
  padding: var(--space-2) var(--space-3);
  background-color: rgba(255,255,255,0.5);
  border-radius: var(--radius-md);
  transition: background-color var(--transition-fast);
}
.status-service-row:hover { background-color: rgba(255,255,255,0.8); }
.status-service-row__name {
  font-size: var(--text-xs);
  font-weight: var(--font-medium);
  color: var(--text-primary);
  display: flex;
  align-items: center;
  gap: var(--space-2);
}
.status-service-dot {
  width: 7px; height: 7px;
  border-radius: var(--radius-full);
  flex-shrink: 0;
}
.status-service-dot--ok   { background-color: var(--status-success); }
.status-service-dot--warn { background-color: var(--status-warning); }
.status-service-dot--down { background-color: var(--status-danger); }

.status-badge {
  font-size: 10px;
  font-weight: var(--font-bold);
  font-family: var(--font-mono);
  padding: 2px 6px;
  border-radius: var(--radius-full);
  white-space: nowrap;
  transition: background-color var(--transition-base), color var(--transition-base);
}
.status-badge--ok   { background-color: var(--status-success); color: white; }
.status-badge--warn { background-color: var(--status-warning); color: white; }
.status-badge--down { background-color: var(--status-danger);  color: white; }

/* Incident note */
.status-incident-note {
  font-size: var(--text-xs);
  color: var(--status-warning);
  font-weight: var(--font-medium);
  padding: 2px 0 2px var(--space-4);
  display: flex;
  align-items: center;
  gap: var(--space-1);
}

/* Refresh timer */
.status-refresh-timer {
  display: flex;
  align-items: center;
  gap: var(--space-1);
  font-size: var(--text-xs);
  color: var(--text-tertiary);
}
.status-refresh-bar {
  width: 60px;
  height: 3px;
  background-color: rgba(0,0,0,0.08);
  border-radius: var(--radius-full);
  overflow: hidden;
}
.status-refresh-progress {
  height: 100%;
  background-color: var(--status-success);
  border-radius: var(--radius-full);
  transition: width 1s linear;
}

/* Zone footer link */
.status-zone-link {
  font-size: var(--text-xs);
  color: var(--text-link);
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 3px;
  transition: opacity var(--transition-fast);
}
.status-zone-link:hover { opacity: 0.75; text-decoration: underline; }


/* ── 5. CHANGELOG ZONA ── */
.changelog-filter {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  font-size: var(--text-xs);
  color: var(--text-secondary);
}
.changelog-filter__select {
  font-size: var(--text-xs);
  font-family: var(--font-sans);
  color: var(--text-primary);
  background-color: rgba(255,255,255,0.7);
  border: 1px solid var(--f03-border);
  border-radius: var(--radius-md);
  padding: 3px var(--space-2);
  cursor: pointer;
}

.changelog-list { display: flex; flex-direction: column; gap: var(--space-2); }

.changelog-entry {
  background-color: rgba(255,255,255,0.6);
  border: 1px solid rgba(0,0,0,0.06);
  border-radius: var(--radius-lg);
  overflow: hidden;
}
.changelog-entry__toggle {
  width: 100%;
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-3) var(--space-4);
  background: none;
  border: none;
  cursor: pointer;
  font-family: var(--font-sans);
  text-align: left;
  transition: background-color var(--transition-fast);
  flex-wrap: wrap;
}
.changelog-entry__toggle:hover { background-color: rgba(255,255,255,0.8); }

.changelog-version {
  font-size: var(--text-xs);
  font-weight: var(--font-bold);
  font-family: var(--font-mono);
  color: var(--f03-text);
  background-color: rgba(255,255,255,0.8);
  border: 1px solid var(--f03-border);
  border-radius: var(--radius-md);
  padding: 2px var(--space-2);
  flex-shrink: 0;
}
.changelog-date { font-size: var(--text-xs); color: var(--text-tertiary); flex-shrink: 0; }
.changelog-api  { font-size: var(--text-xs); font-weight: var(--font-semibold); color: var(--text-primary); flex: 1; }

.changelog-tags { display: flex; gap: var(--space-1); flex-shrink: 0; }
.changelog-tag {
  font-size: 9px;
  font-weight: var(--font-bold);
  padding: 1px 5px;
  border-radius: var(--radius-sm);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}
.changelog-tag--breaking { background-color: var(--status-danger-bg); color: var(--status-danger); }
.changelog-tag--new      { background-color: var(--status-success-bg); color: var(--status-success); }
.changelog-tag--update   { background-color: var(--status-info-bg); color: var(--status-info); }

.changelog-chevron { margin-left: auto; flex-shrink: 0; transition: transform var(--transition-fast); color: var(--text-tertiary); }
.changelog-chevron--open { transform: rotate(180deg); }

.changelog-entry__body {
  padding: 0 var(--space-4) var(--space-3);
  display: flex;
  flex-direction: column;
  gap: 5px;
}
.changelog-item {
  display: flex;
  align-items: flex-start;
  gap: var(--space-2);
  font-size: var(--text-xs);
  color: var(--text-secondary);
  line-height: var(--leading-relaxed);
}
.changelog-item__symbol {
  flex-shrink: 0;
  font-family: var(--font-mono);
  font-weight: var(--font-bold);
  width: 14px;
  text-align: center;
  margin-top: 1px;
}
.changelog-item__symbol--breaking { color: var(--status-danger); }
.changelog-item__symbol--new      { color: var(--status-success); }
.changelog-item__symbol--update   { color: var(--status-info); }
.changelog-item__text strong      { color: var(--text-primary); }
.changelog-entry__affected {
  font-size: var(--text-xs);
  color: var(--text-tertiary);
  padding-top: var(--space-2);
  border-top: 1px solid rgba(0,0,0,0.06);
}


/* ── 6. SUPPORT ZONA ── */
.support-grid {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr;
  gap: var(--space-4);
}
.support-column {
  background-color: rgba(255,255,255,0.6);
  border: 1px solid rgba(0,0,0,0.06);
  border-radius: var(--radius-lg);
  padding: var(--space-4);
  display: flex;
  flex-direction: column;
  gap: var(--space-3);
}
.support-column__title {
  font-size: var(--text-xs);
  font-weight: var(--font-semibold);
  color: var(--text-secondary);
  text-transform: uppercase;
  letter-spacing: 0.06em;
  padding-bottom: var(--space-2);
  border-bottom: 1px solid rgba(0,0,0,0.06);
  display: flex;
  align-items: center;
  gap: var(--space-2);
}

/* FAQ */
.support-faq-search {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  height: 32px;
  padding: 0 var(--space-3);
  background-color: rgba(255,255,255,0.8);
  border: 1px solid rgba(0,0,0,0.1);
  border-radius: var(--radius-full);
  transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
}
.support-faq-search:focus-within { border-color: var(--status-info); box-shadow: 0 0 0 3px var(--status-info-bg); }
.support-faq-search__input { flex: 1; border: none; outline: none; background: transparent; font-size: var(--text-xs); font-family: var(--font-sans); color: var(--text-primary); }
.support-faq-search__input::placeholder { color: var(--text-tertiary); }

.support-faq-label { font-size: var(--text-xs); color: var(--text-tertiary); font-weight: var(--font-medium); }
.support-faq-list { display: flex; flex-direction: column; gap: 4px; list-style: none; margin: 0; padding: 0; }
.support-faq-item { font-size: var(--text-xs); }
.support-faq-item a { color: var(--text-link); text-decoration: none; display: flex; align-items: flex-start; gap: var(--space-1); line-height: var(--leading-relaxed); }
.support-faq-item a:hover { text-decoration: underline; }

/* Ticket form */
.support-ticket-form { display: flex; flex-direction: column; gap: var(--space-2); }
.support-ticket-form .form-select,
.support-ticket-form .form-input {
  font-size: var(--text-xs);
  background-color: rgba(255,255,255,0.8);
  border: 1px solid rgba(0,0,0,0.1);
}
.support-ticket-form .form-input[type="file"] {
  padding: var(--space-2);
  cursor: pointer;
}
.support-ticket-history { display: flex; flex-direction: column; gap: 4px; }
.support-ticket-row {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  font-size: var(--text-xs);
  color: var(--text-secondary);
}
.support-ticket-id { font-family: var(--font-mono); color: var(--text-primary); font-weight: var(--font-semibold); }
.support-ticket-status { font-size: 10px; font-weight: var(--font-bold); padding: 1px 5px; border-radius: var(--radius-full); flex-shrink: 0; }
.support-ticket-status--open { background-color: var(--status-warning-bg); color: var(--status-warning); }
.support-ticket-status--done { background-color: var(--status-success-bg); color: var(--status-success); }

/* Implementor contacts */
.support-contacts { display: flex; flex-direction: column; gap: var(--space-2); }
.support-contact-card {
  display: flex;
  align-items: center;
  gap: var(--space-3);
  padding: var(--space-2) var(--space-3);
  background-color: rgba(255,255,255,0.7);
  border-radius: var(--radius-md);
  border: 1px solid rgba(0,0,0,0.06);
  transition: background-color var(--transition-fast);
  cursor: pointer;
}
.support-contact-card:hover { background-color: rgba(255,255,255,0.95); }
.support-contact-avatar {
  width: 28px; height: 28px;
  border-radius: var(--radius-full);
  background-color: var(--brand-primary);
  color: white;
  font-size: var(--text-xs);
  font-weight: var(--font-bold);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.support-contact-name { font-size: var(--text-xs); font-weight: var(--font-semibold); color: var(--text-primary); }
.support-contact-role { font-size: 10px; color: var(--text-tertiary); }
.support-contact-avail { font-size: 10px; color: var(--status-success); display: flex; align-items: center; gap: 3px; margin-top: 1px; }
.support-contact-avail-dot { width: 6px; height: 6px; border-radius: var(--radius-full); background-color: var(--status-success); }

.support-sla-note { font-size: var(--text-xs); color: var(--text-tertiary); }
.support-escalate-btn { display: flex; align-items: center; gap: var(--space-2); font-size: var(--text-xs); padding: var(--space-2) var(--space-3); background-color: rgba(255,255,255,0.7); border: 1px solid var(--status-danger); color: var(--status-danger); border-radius: var(--radius-md); cursor: pointer; font-family: var(--font-sans); font-weight: var(--font-semibold); transition: background-color var(--transition-fast); text-align: left; width: 100%; }
.support-escalate-btn:hover { background-color: var(--status-danger-bg); }

/* Ticket submit feedback */
.support-ticket-sent {
  display: flex;
  align-items: center;
  gap: var(--space-2);
  font-size: var(--text-xs);
  color: var(--status-success);
  font-weight: var(--font-medium);
  padding: var(--space-2) var(--space-3);
  background-color: var(--status-success-bg);
  border-radius: var(--radius-md);
  border: 1px solid var(--status-success);
  animation: fadeInDown 0.2s ease;
}
.support-ticket-sent[hidden] { display: none !important; }

/* Incident history table */
.incident-history { display: flex; flex-direction: column; gap: var(--space-2); }
.incident-row { display: flex; align-items: flex-start; gap: var(--space-3); font-size: var(--text-xs); padding: var(--space-2) 0; border-bottom: 1px solid rgba(0,0,0,0.06); }
.incident-row:last-child { border-bottom: none; }
.incident-date { color: var(--text-tertiary); flex-shrink: 0; min-width: 80px; }
.incident-desc { color: var(--text-secondary); flex: 1; }
.incident-resolved { color: var(--status-success); font-weight: var(--font-semibold); flex-shrink: 0; }

/* Collapse toggle */
.collapse-toggle {
  background: none;
  border: none;
  cursor: pointer;
  font-size: var(--text-xs);
  color: var(--text-link);
  font-family: var(--font-sans);
  padding: 0;
  display: flex;
  align-items: center;
  gap: 3px;
  transition: opacity var(--transition-fast);
}
.collapse-toggle:hover { opacity: 0.75; }

/* Subscribe badge */
.status-subscribe-btn {
  display: inline-flex;
  align-items: center;
  gap: var(--space-1);
  font-size: var(--text-xs);
  color: var(--status-success);
  font-weight: var(--font-medium);
  background-color: rgba(255,255,255,0.6);
  border: 1px solid var(--status-success);
  border-radius: var(--radius-full);
  padding: 3px var(--space-3);
  cursor: pointer;
  font-family: var(--font-sans);
  transition: background-color var(--transition-fast);
  text-decoration: none;
}
.status-subscribe-btn:hover { background-color: rgba(255,255,255,0.9); }

/* Fade-in animation (reuse from docs.css) */
@keyframes fadeInDown {
  from { opacity: 0; transform: translateY(-4px); }
  to   { opacity: 1; transform: translateY(0); }
}

/* ── 7. RESPONSIVE ── */
@media (max-width: 1023px) {
  .status-env-grid { grid-template-columns: 1fr; gap: var(--space-3); }
  .support-grid { grid-template-columns: 1fr; }
}
@media (max-width: 639px) {
  .status-zone__body { padding: var(--space-3); }
  .status-zone__footer { flex-direction: column; align-items: flex-start; gap: var(--space-2); }
}